Our Promise to You
We don't just build furniture; we build trust. Experience worry-free service with our comprehensive guarantees.
100% Satisfaction Guarantee
If you're not happy with the assembly, let us know before we leave. We won't consider the job done until you're satisfied with the results.
30-Day Workmanship Warranty
We provide a 30-day warranty on all our assembly work. If parts become loose or wobbly due to our installation, we'll return to fix it for free.
Fully Insured Service
We carry public liability insurance coverage up to $1 million. In the unlikely event of property damage, you are fully protected.
Warranty Coverage Details
Transparency is key. Here is what is included.
What IS Covered
- Loose screws or bolts within 30 days
- Door alignment issues (hinges shifting)
- Drawer runner issues
- Instability caused by assembly error
- Wall mounting security issues
What IS NOT Covered
- ✕Manufacturing defects (scratches, chips, missing parts)
- ✕Damage caused by misuse or overloading
- ✕Wear and tear over time
- ✕Issues caused by uneven flooring
- ✕Damage from moving the furniture after we leave
Usage & Warranty FAQs
Frequently Asked Questions
Everything you need to know about our service.
What does the 30-day warranty cover?
It covers any issues related to the assembly itself, such as loose screws, misaligned doors (that were aligned initially), or stability issues. It does not cover product defects or wear and tear.
How do I claim the warranty?
Simply contact us via WhatsApp or email with a photo/video of the issue. We will schedule a follow-up visit at your convenience.
Are you insured?
Yes, we have comprehensive public liability insurance to cover any accidental damage to your property during our service.